Product: ImportOmatic Connector for Luminate Online

Description: Occurs when IP address needs to be whitelisted

Environment: IOM Connector Clients

Version: All


Please make sure your IP address is whitelisted.

Please see this knowledgebase solution for how to whitelist the IP addresses needed to use the Omatic Cloud Connector for Luminate Online: How to Whitelist an IP Address in Luminate Online

To whitelist your local IP address,

1) Open a browser and go to:

2) In the LO Admin site, make sure that the IP is added as whitelisted under Setup>Site Options>API Configuration

Add the IP address to both locations below: