Description: This solution describes why a profile may be created without any rows in the Field Map

Environment: All

Versions: All

Answer:

This occurs when the metadata from the Connector's API cannot be returned.

If creating a profile for Luminate Online Calendar Event Attendees and including Survey Questions, check that each event selected has the same survey questions in the same order. If the questions are different, the data cannot be returned.

Refer to the ImportOmatic User Guide for additional information.