Product: ImportOmatic Connector for Luminate Online
Description: This solution describes how to resolve the Error in Omatic Cloud - Luminate Online Donations: Unexpected character encountered while parsing value: <. Path ", line 0. position 0.
Environment: All
Version: All

Answer: 

First check to ensure there is not an active issue occurring with Luminate Online by checking the Blackbaud Status Page: https://status.blackbaud.com/

If Luminate Online is operational, please complete a profile refresh.