Product: ImportOmatic

Description: This solution describes how to resolve the issue of a profile being created that is empty

Environment: All

Versions: All

Answer:

This can occur when the data file being used to create the profile has a lot of ghost columns and ImportOmatic is unable to load the list of fields.


After selecting the data file, IOM freezes while it tries to create the profile.


Looking at the data file, you will see that the horizontal scroll bar will move past the columns of data.


Copy the columns that contain data and paste into a fresh worksheet.


Refer to the ImportOmatic User Guide for additional information.