Product: ImportOmatic
Description: Instructions on how to resolve Citrix Scaling Issue
Environment: Citrix Users
Version: All


Update on Citrix Scaling Issue as of 12/20/22 :

Citrix has re-added the High DPI menu to the Citrix Workspace App (version 2210):

Blackbaud is now advising clients to upgrade to the latest version instead of downgrading to version 2205:

If this does not resolve your scaling issue, there may be another issue with your display that is unrelated to the Citrix update issue. Please see the following solution instead:[…]-is-not-scale-correctly-when-importomatic-is-installed