Product: Omatic Cloud
Description: Instructions on how to resolve the error The request was canceled due to the configured HttpClient.Timeout of 100 seconds elapsing
Environment: Secure FTP
Version: All

Answer:

When setting up a new formula using the FTP source, an error may be seen:

This happens when using a large file during formula setup. 

When the FTP file settings are saved, we pull the file from FTP, save the first 20 lines, and continue. When using a large file during setup, for example a 60mb file, we must download all 60mb in order to get the first 20 lines.

When creating a new formula, limit the file used to 20 lines or less.